AI over text message.
Appointment reminders, order updates, and two-way conversations — all through SMS that feels personal and reaches every phone.
Confirmed! Dr. Lee at 3:00 PM today. Reply CHANGE to reschedule.
What is the SMS surface?
The SMS surface connects your AI flows to phone numbers. Users text in, your flow responds. Built-in compliance handling, conversation context, and delivery tracking. Perfect for any interaction where a phone number is the primary contact point.
Why this surface.
Universal reach
Works on every phone, no app download required. 98% open rates.
Two-way conversations
Full conversational context persists across messages for natural dialogue.
Compliance built-in
Opt-in/opt-out handling and rate limiting are managed automatically.
What you can build.
Appointment Reminders
Confirm, reschedule, or cancel via text.
Order Tracking
Real-time shipping updates and delivery notifications.
Survey & Feedback
Collect responses through conversational SMS.
Emergency Alerts
Time-sensitive notifications that reach people instantly.
Get started in 3 steps.
Connect
Provision a phone number or bring your own.
Configure
Set auto-reply rules, business hours, and escalation paths.
Deploy
Your AI starts responding to incoming texts immediately.
Connect
Provision a phone number or bring your own.
Configure
Set auto-reply rules, business hours, and escalation paths.
Deploy
Your AI starts responding to incoming texts immediately.