Runtype
Chat Surface

AI bots that live in Slack.

Ship intelligent bots directly into your team's Slack workspace. Support tickets, standup summaries, and workflow automation — native to where your team already works.

What is the Slack surface?

The Slack surface deploys your AI flows as a Slack bot. Users interact with it like any team member — in channels, threads, or DMs. The bot understands context, processes requests, and responds in real-time. No separate app to install, no workflow to learn.

Key benefits

Why this surface.

1

Native Slack UX

Responds in threads, channels, and DMs. Users interact naturally.

2

Team context

Access channel history and user profiles to deliver relevant, personalized responses.

3

Slash commands

Create custom /commands that trigger complex workflows with a single keystroke.

Use cases

What you can build.

IT Support

Resolve internal tickets without leaving Slack.

Standup Reports

Auto-generate daily summaries from team activity.

Customer Escalation

Bridge customer support into internal channels.

Knowledge Query

Search company docs and wikis from any channel.

How it works

Get started in 3 steps.

1

Connect

Install the Runtype Slack app in your workspace.

2

Configure

Set channels, permissions, and bot personality.

3

Deploy

Your bot goes live instantly in selected channels.

Ready to deploy Slack?

Free to start, upgrade when you ship.

Deploy to Slack