Runtype
Async Surface

AI that reads, drafts, and replies.

Process inbound emails, generate intelligent responses, and automate follow-ups. Handle support queues, billing questions, and high-volume email workflows without human intervention.

What is the Email surface?

The Email surface connects your AI flows to email inboxes. When a message arrives, your flow processes it — understanding intent, extracting data, and drafting a reply. Supports attachments, threading, and complex routing logic for any email workflow.

Key benefits

Why this surface.

1

Inbound processing

Parse and route emails by intent, urgency, and content automatically.

2

AI-drafted replies

Generate contextual responses for human review or auto-send.

3

Attachment handling

Extract structured data from PDFs, images, and documents inline.

Use cases

What you can build.

Support Inbox

Triage and respond to support emails at scale.

Invoice Processing

Extract billing data and route to the right team.

Application Review

Parse job applications and screen candidates.

Feedback Collection

Categorize and summarize customer feedback.

How it works

Get started in 3 steps.

1

Connect

Forward your inbox or set up a dedicated email address.

2

Configure

Define processing rules, templates, and escalation paths.

3

Deploy

Start processing — emails are handled in real-time.

Ready to deploy Email?

Free to start, upgrade when you ship.

Deploy Email